What We Do
By regularly performing IT maintenance services on your computer and engaging a company in Singapore that is trustworthy and reliable, you can ensure that your computer system is up to standard.
All our services are provided by our experienced yet friendly and approachable staff, and we take pride in our core quality, which is service therefore extensive effort is taken to ensure that our IT support and management services are delivered to our clients via well-defined methods and first class tools.
The ITM Business Webspace Hosting Pack solves this need in one easy, affordable solution providing a complete domain name, email and web site hosting service.
Server virtualization allows you to use a single physical server to cater to your business's needs. It is the partitioning of a physical server into many different virtual servers running on the same hardware. This method helps saves costs as only one physical server is needed for your various business IT needs.
IT Maintenance Services
Our protocols enable us to maintain a high level of professionalism and diligence. Rest assured that our top-notch engineers are selected through the most stringent assessments.
Our strategy begins with familiarising your network and computer systems. From there, we continue with regular monitoring on clients' IT environment in order to have minimal compromises to security and maintain system availability.
We aid companies to strengthen the performance and obtain optimal life-cycle management of the IT assets through proper documentation and accurate hardware/software IT assets tracking. This assists IT managers in the strategic decision-making process and managing the IT portfolio effectively in terms of costing and governance.
Our certified and experienced engineers are available for consultation and help you in understanding your IT challenges and business needs.
We are the one-stop provider who manages your entire IT project life-cycle and offers a single point of contact. As such, you do not need to coordinate with multiple partners such as internet service and mobile communications provider, telephone system and servers/workstations warranty vendors.
We understand that losing a software license or forgetting to renew your warranty coverage on critical system hardware can be a hassle. With ITM's License and Warranty Management, you can avoid such frustrating incident to occur.
In any event of a problem, our team of experienced engineers are ever-ready to offer immediate attention and assistance via Remote Desktop Support. Based on our vast experience in the IT industry, most issues can be rectified remotely, with a turnaround time of less than half an hour. In many instances of more complicated issues, we will deploy our experienced engineers on-site to identify issues and provide computer repair services. After that, we will provide continuous monitoring to ensure such an issue will not resurface again.
We serve organisations of different sizes and strengths. Our IT maintenance price packages are customer-oriented. That is, they are based on your expectations and needs. ITM can come in as the role of an IT department required in a company or partake complimentary supportive roles to an existing in-house IT personnel.
What Our Client’s Say
We thought you might like to know that whatever you have done to Mr Chua’s laptop, it was good because he no longer experience the issue reported in the email below. Thank you.
HR manager, Shipping Industry
We would like to feedback to you that Guo Qiang from your company did a fantastic job in solving our IT problems. We are very pleased with his service and hope that he will be the one servicing us permanently in future.
Manager, Manufacturing Industry
We would like to commend Guo Qiang for his excellent work. He is always helpful in any issues that we face, able to come on site fast, very responsive and efficient.
Leasing Executive, Retail Industry
Ok and I need Andrew to email me in pointer why my CPU cannot login this morning as my manager request for it. Just a summary of the trouble shoot and thanks. My blog per below request in the box for your retention. Keep it up!
Accounts Executive, Retail Industry
Excellent service provided by Andrew. Keep up the good work!
Real Estate Industry
Yifen was very good and efficient in helping me.
Info-communications & Media Industry
Many thanks for the prompt assistance by you and your team of engineers in rectifying the issues.
Manager, Logistics Industry
I have tried two days and it seems that I can open the zip file now without any problem. Thank you very much for your assistance in this matter.
Accounts Manager, Manufacturing Industry
Yifen had provided good quick support service. Thank you very much.
Account Assistant, Manufacturing Industry
The few recent supports from Yi Fen and your technical team are superb. I am thankful for their help. A satisfied user.”
Director, Printing Industry
Thanks for helping out with issue. Problem solved.
I am writing this letter to thank everyone in your company for the services I have been receiving over the past one year. All your staffs are always readily to handle my IT problems with right attitude and professionalism. In here, I would also like to express my appreciation especially to Ng Chi Ming who has always been assisting me regardless how handy my problem gets. I truly believe he is an asset to your company and with him around, your company will definitely move up to a next level.
Carol Kuek Shipping Industry
…(Abstract) Thanks Keng Wee for the prompt services and professional advice. Keep it up Bro! Thanks VV Much! CHEERS!”
Very good, fast and precise. Like it.
Director, Printing Industry
Many thanks for your support. I was able to set up the email of MH. You are right, his calendar cannot be synced. Great job!
Secretary, Law & Finance Industry
Chi Ming is very helpful & patience. Thumb up!
Accounts Manager, Logistics Industry
My feedback is that Yi Fen’s service is thumbs UP!
Commending YiFen for providing outstanding IT phone support. Her understanding of the job is awesome! Would like to point out her friendliness and patience is a bonus! Thank you Yifen!